Duty Free Custom order page for pickup in Gibraltar
IMPORTANT about Duty Free status:
This custom form can only be used for items that are officially exempt from Duties by the Gibraltar customs authorities. Please check the List of duty free items & personal import . You may double check over the phone with customs about the duty status of your product. We assume that you have verified the Duty status of your products before using this form. But if we incur duties at import on your item please note that we would charge you those duties upon collection.
For all custom orders from Marketplaces which are not yet integrated in one of our Apps, please follow these steps:
1- You need to order and pay directly on the concerned supplier website. Get the products shipped to our address in la Linea in the following way: “Your Name” c/o Ctailer Sundance Enterprises, Calle de la Goleta, 19, 11300 La Linea de la Concepcion, Cadiz, Spain
2- You need to inform us about the price inclusive of VAT and shipping fees to our warehouse in La Linea. We also request a screenshot of your order or a copy of the invoice.
3- You need to submit your order information with the form below and pay the applicable fees which are: 0% duties + 5% transaction fees + €10 pickup fee in Gibraltar.