About custom orders
Buy anything from any website that is not yet supported by our Apps. As long as they can deliver to our Hub in La Linea.
Step1: Buy from supplier & ship to: “Your Name” c/o Ctailer, Calle de la Goleta 19, 11300 La Linea, Cadiz, Spain
Step2: Come back here and submit the concerned Custom Order form and pay our applicable logistics fees
€10 GIB Pickup + 10% Duty + 5% Admin fee + €1/item
€5 per parcel. Please follow uStoreIT La Linea instructions.
Click here for contact details
About Duties
Personal imports to Gibraltar are currently taxed at a 10% rate for most products, but the following items are currently exempt of personal import duties:
- Medicines;
- Medical aids and accessories;
- Sanitary products
- Any items to assist those with disabilities;
- Books;
- Educational products;
- Clothing clearly labelled as children’s clothing;
- Imports totaling less than £25;
IMPORTANT:
For operational simplicity, we charge 10% duty on all orders, and will refund you the duty for each item that qualifies for duty exemption. More information on the official notice here